Thankfully, illegitimate customer returns are the exception, not the rule, and the vast majority of your returns will be genuine. But for ecommerce businesses dealing with large volumes of returns from all over the world, even a small proportion of illegitimate returns can impact your bottom line.
We believe that an effective and time-efficient fraud prevention process is an essential part of every reverse logistics operation. Our in-house warehouse management system — GOFOS — features an extensive array of product identification tools, to verify the validity of each and every returned product we handle on your behalf.
With the expert ability to recognize incorrectly returned items and imitations, you can put your faith in our market-leading fraud prevention processes to protect the integrity of your brand, and ensure any losses are kept to an absolute minimum.